THE PIONEER EXCHANGE

Common Ground
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Finding the Measurement Angle of Repose

News
by joe angelelli
Posted on Tue Feb 06, 2007 at 05:36:42 AM EST

I was part of another group e-mail inquiry about how to go about quantifying success across multiple organizations and it led to this thoughtful response from Barbara Frank, posted here with her permission:
There is so much each home has to do to turn its systems around from the way they are institutionally geared to being individually geared. If homes are starting in that direction and know that they're not done, it seems like that's what they can say.

Ultimately, if people who live in a nursing home can live their lives as they would at home, but with the added benefit of caring support, then that home would be individualized in its care systems and practices.

OBRA actually gives pretty good language both in the Quality of Care section and in the Quality of Life section for the kinds of outcomes we should be seeing if homes are functioning in an individually-driven way.

I have a fear about moving too quickly to quantify and define something that is still developing and emerging because if we put parameters around it we may cut off the learning that is still underway.

It feels more useful now to capture experiences, practices, benefits and lessons from this development and spur on more. Windows of opportunity to innovate and change the norm are fragile and often short-lived. The rush to quantify could well lock things up and close off the innovation. And we still have so much to learn.

Sorry not to have something more definitive. A lot of state coalitions are grappling with this and I have a strong feeling about asking all of us to allow the unknowing the room it needs to take form rather than rushing to definition.

Take care,
Barbara

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Convivium and a Dining Discussion

News
by joe angelelli
Posted on Wed Jan 31, 2007 at 08:37:30 AM EST

Last week I and a few others received an e-mail question about whether there's an "evidence base" for doing away with tray service in nursing homes.

I did a quick search of the literature online, and found an article that showed how simply portioning out food in the dining room can have a positive effect. The article didn't focus on cooking and serving the food right in the neighborhood or household -- a successful dining innovation for more and more organizations these days.

Steve Shields responded to the e-mailer's question as well, and with his permission I'm sharing his thoughts:

While Meadowlark did not go to a buffet style dining, we did convert to food prepared and served on site. What this has in common with buffet dining is that residents had the right returned to them to eat what they want when they want, which I assume would be components of your planned buffet dining lifestyle. Weight loss reduced by 92 percent in the first year and socialization dramatically improved during meals. Resident satisfaction with meals improved 67 percent.

Beyond that, it is difficult to gather data for something so elementary to our life satisfaction and quality. Its like wanting data to prove whether a dog is happier on a rope or free to roam. Somethings are just known and part of universal truth in the human condition.

Hope this helps.

Steve

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LTC Workforce Research

News
by joe angelelli
Posted on Sun Jan 21, 2007 at 08:13:11 PM EST

Several of the research studies completed as part of the Better Jobs Better Care initiative are yielding important findings concerning what is necessary to improve the jobs of direct care workers.

In an effort to foster better links between researchers and practitioners, the authors of several forthcoming journal articles are sharing their work online via the AcademyHealth Long-Term Care Interest Group forums. The LTC Interest Group is made possible through the support of The Commonwealth Fund.

For the next several days you can access the manuscripts (forthcoming in a special BJBC issue of The Gerontologist) and participate in discussions about applied research on retention specialist programs, cultural competency training, WIN A STEP UP direct care worker education and research linking direct care worker job commitment to resident satisfaction in nursing homes. Please visit the interest group forum and help us all improve the linkages between research and practice.

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Who Attends Pioneer Network Conferences?

News
by joe angelelli
Posted on Mon Jan 15, 2007 at 10:20:16 AM EST

Pioneer Network national conferences are high energy shared learning experiences. The 800+ attendees at the 2006 conference represented a wide array of roles and perspectives involved in person-directed service.

Please click below to see the legend for the pie chart in the extended story box.

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New CMS Memo on Culture Change and Compliance

News
by joe angelelli
Posted on Mon Jan 08, 2007 at 04:59:17 AM EST

The Centers for Medicare and Medicaid Services (CMS) has released a very informative and timely memo on compliance issues and culture change: Nursing Home Culture Change Regulatory Compliance Questions and Answers

Download the .pdf file to read:

1. Responses we have made to inquiries concerning compliance with the long-term care health and life safety code requirements in nursing homes that are changing their cultures and adopting new practices;

2. Summarizes questions and answers from a June, 2006 CMS Pic-Tel conference with leaders of the Green House Project (Attachment A); and

3. Provides information about an upcoming series of 4 CMS culture change satellite webcasts (Attachment B).

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