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On death and dying

Practice Wednesday
by joe angelelli
Posted on Wed Oct 11, 2006 at 10:59:54 AM EST

Occasionally somebody sends around an e-mail to a small group of folks asking for feedback on this or that idea or issue related to culture change.

Recently a colleague sent something out asking for thoughts about the language we use to describe this movement.  It caused a lively exchange about the word "care" and our need to balance the very real nursing needs of residents with their fundamental claim to home and all the rights and privilages implied by that word.

And then one morning in our in-box appeared this message from David Farrell, reproduced here with his permission:

Care, life and sometimes even death

Some days are just a blur.  But, at the end of the day a few things linger in my mind.  Like the sight of an elder actively dying.

It's hard.  I have not had to experience this in awhile.

Ms. Smith called me into room 2115 while I was saying "hello" during my morning rounds and I looked back at her roommate and saw that she was dying.  She was really gasping for air into the oxygen mask.  A large H tank was next to her.  She was struggling to live.  She was thin as a rail and her skin seemed taught against her cheek bones.  Her eyes were closed.

Her daughter was there.  I had seen her there by her Mother many times before.

"Can I get you or your Mom anything?" I asked.

"No." she said.

This is the part of the job I didn't miss when I worked for the QIO.  The deaths.

Human beings die in nursing homes.  Employees here face more death in a year here then most people do outside of this environment in their entire lifetime.  I am taken aback by it now.  I was used to it before.

Back when I worked 15 straight years as a NHA, I got used to it but roughly every three years during those 15, I would have a rough time and it was usually a death which triggered it.

Few jobs have this element of death.  The safe haven of the cubicle world I had for the past four years is "normal."  In that environment, there was virtually no chance that I would stumble upon a human dying in front of me in the next cube.  But here, in this somewhat "abnormal" work environment, death can be around any corner, in any room.

Sometimes I think: It's a good thing I have not become immune to death.  I wonder - When I become immune, I'm sunk.  That's when I should get out of the profession for good.  Surely, that would be the first sign of burnout.

Other times, just the opposite thoughts swirl in my head.

Here I was this morning.  I was cruising through my morning rounds.  I was focused on the organization. Just thinking about those ten things on my "to-do" list.  Preparing for the next QI meeting.  After all, I am running this business.  And then, just like that - WHAM!  Here's a slap of reality for me.  Look here.  A human being is dying right in front of me.  Right there.  Right in front of me.  She's dying.

I'm human.  This is rough.  And this is the only thing that stuck with me from today as I sit down to write this tonight.

David Farrell
Administrator

< Definition of Culture Change | Barry Barkan and the Live Oak Institute >



On death and dying (none / 0)

David Farrell's courageous words should help us to focus on what our staff as well as our residents face everyday in long-term care. Elders die in the communities we operate. Sometimes they die in the presence of relatives.  But all die in communities consisting of non-kin. These survivors probably all experience the deep emotions expressed by David Farrell. (Think of Mrs. Smith as her roommate lay dying.) I believe we would honor everyone involved if we could one day find a way to normalize discussions of death in our homes.

Kaye Brown
Duke University


by Kaye Brown on Thu Oct 12, 2006 at 12:04:35 PM EST
on dying (none / 0)

I received "News from the Pioneer Network" for the first time today and this item immediately caught my attention.  

Philosophical Response:
Those who experience death in our culture are privileged.  As a mother and a nurse I've experienced birth and death a number of times and both profoundly shaped my living.  And enriched it.  What we choose to fill our days with is, to a large degree, determined by what areas of life we are willing to explore/experience.  Kudos to this gentleman for looking, for seeing, for asking.  The barriers in US culture that shield us from these experiences impoverish our living, our dying and our deaths.

Generally we equate dying with suffering, often with pain; both for the person dying and for anyone around them-family, friends, staff, the person in the adjacent bed.  Rarely does this need to be.  It usually occurs because of choices that the patient, family, staff and administrator have made. We, in health care, can profoundly effect the caliber of those choices if we have the strength and courage to look at death and dying, and observe the details.

Questions, and possible solutions, that came to mind as I reflected on this narrative were:  

Was the dying patient actually "air hungry" and in respiratory distress?  
If yes, her medication management was inadequate and unnecessary suffering for the patient and all present occurred.  
If no, then the dying patient may have been experiencing a predictable, irregular and noisy breathing pattern common to the end stage of dying and not actually be suffering.  In this case the daughter, Mr.Farrell and the roomate were distressd because they assumed the patient suffered - due to lack of familiarity with the process of dying.  

What services did the nursing home offer to the family, staff and administrator, and other patients after this lady passed away?  Did a bereavement counselor contact the family? the patient in the adjacent bed? the nursing assistants? the administrator?  Did the facility have any sort of memorial service?  

How did experiencing her mother's death in a public situation effect the daughter?  How did experiencing her neighbors public death effect the patient in the adjacent bed?

We need to ask these and so many more questions.

I am impressed that Mr. Farrell returned to this world. The average length of stay in a nursing home is about 2 years.  Most people leave by dying-either in the NH or after transfer to acute care. In a 100 bed facility the nursing assistant "will stumble upon a human dying in front of me" - weekly. Experience the loss of 50 individuals a year.  And actually they don't just stumble across them, they wash them, turn them, pray with them, talk to them, sing to them.  "The laying on of hands."  The basic, intimate human connection.  

So, truthfully, a nursing home offers a place to die.    

  "Sometimes I think: It's a good thing I have not become immune to death.  I wonder - When I become immune, I'm sunk."

Mr. Farrell's sensitivity and honesty are so necessary to good care.  But they are not sufficient, and I think it is probably a sense of this that prompted his public comments.  If we step away from our preconceptions of a nursing home and ask ourselves  "What is needed to make a good place to live for the last two years of a persons life?"   What image appears?  What needs appear? Who appears?

OK, honestly, as you conjured that image did it include death? Grief? Probably not-that is how far as a society we are from OURSELVES. Much is known about dying, much is not known.  To be good, healthy places to work, to reside and to die nursing homes need to become experts on the "much that is known".  

I would love to see this thread expand on what what individuals and facilities are or can do to create this.


by CatherineSmith on Thu Oct 26, 2006 at 08:48:24 AM EST
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