Person-centered long-term care communities (PCLTCCs) foster a culture that supports autonomy, diversity, and individual choice. Leadership, along with the community, cultivates relationships among residents, families/support systems, and personnel. They commit to responsiveness, spontaneity, and continuous learning and growth. Residents and personnel celebrate the cycles of life and connect to the local community to continue relationships that nurture the quality of everyday life.

In PCLTCCs, residents are the experts regarding life in their home. Residents participate in deciding about the rhythm of their day, the services provided to them, and the issues that are important to them in their home. Their families/support systems are welcomed. In partnership with residents and their families/support systems, personnel understand what services residents want, how the services should be delivered, and how they can help in their home.