THE PIONEER EXCHANGE

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The Continuum of Direction

Training
by joe angelelli
Posted on Sat Jun 03, 2006 at 07:07:31 AM EST

I've noticed that a lot of people use person-centered and person-directed care interchangably, and so I asked some of the leaders in the culture change world to share their thoughts on this with me.

Sue Misiorski of the Paraprofessional Healthcare Institute sent me a table that I think is very instructive:

LOW -------------- DIRECTION-------------- HIGH


Staff Directed



Staff Centered


Person Centered


Person Directed

Staff make most of the decisions with little conscious consideration of the impact on residents. Staff consult residents or put themselves in residents’ place while making the decisions. Resident preferences or past patterns form basis of decision making about some routines.




Residents make decisions every day about their individual routines. When not capable of articulating needs, staff honor observed preferences and lifelong habits.
Residents accommodate staff preferences and are expected to follow existing routines.

Residents accommodate staff much of the time, but have some choices within existing routines and options. Staff begin to organize their routines in order to accommodate resident preferences - articulated or observed. Staff organize their hours, patterns and assignments to meet resident preferences.

What are some examples of care practices in each cell?

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Very helpful! (none / 0)

Thanks for posting this, Joe.  While I've tried to distinguish between person-centered and person-directed, it's easy to fall into the habit of using them interchangeably.

by jmcstras on Mon Jun 05, 2006 at 07:45:29 AM EST
another challenge (none / 0)

Jeff -- I think it speaks to another challenge we all face and that's sharing information about culture change developments in long-term care to the broader medical community (doctors, nurses, health care administrators) who are slowly adopting the concept/philosophy of "patient-centered" care.  The leap to person-centered is more obvious than person-directed for that community, just in terms of language.

There's a fundamental difference between what we expect from a hospital experience -- we do expect to be at the center of care-planning and to be treated as a whole person, but because the hospital is not home we don't have expectations about fundamentally directing our daily routines (i.e., we put up with a lot because we know it's temporary and we just want to get out of there and "back home").

Perhaps that distinction could actually be used to educate the medical/hospital community about culture change in long-term care settings, as most elders who have a hospital experience also have a post-acute and then long-term care experience (nursing home, assisted living, or home care).  So the question or teaching heuristic then becomes, what are they going home to, whatever the setting?  


by joe angelelli on Mon Jun 05, 2006 at 08:36:32 AM EST
[ Parent ]
Traditional vs. Transformed Culture (none / 0)

Eating/Dining

Traditional Culture
¨ No choice
¨ Served on trays
¨ Plastic dishware
¨ "Feeders"
¨ Staff talk around residents
¨ Large dining rooms
¨ Lots of special diets
¨ Lots of wasted food and weight loss
¨ Boring snacks and no access

Transformed Culture
¨ Residents' have choice -what and when (menu, buffet, family style)
¨ China dishes
¨ Staff interact with residents
¨ Smaller dining/cooking areas in the household
¨ Liberalized diets
¨ Less food waste, more weight gain
¨ Interesting snacks and 24 hour access


by joe angelelli on Tue Jun 06, 2006 at 05:35:33 PM EST
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